Why International Retention Starts Long Before Arrival

Target Reader:

Student services, retention offices, or enrollment leaders concerned with international student drop-off.


Summary Points:

  • Most retention work starts too late — after orientation.

  • Many Chinese students struggle with unmet expectations and unclear cultural support.

  • Honest pre-enrollment messaging = stronger long-term outcomes.


You don’t build trust in orientation week. You build it months earlier.

Retention problems among international students often come down to one core issue: expectations vs. reality.

When a Chinese student applies, what are they told — and who’s telling them?

If it’s an agent motivated by commission, they may get a version of the story that leads to confusion, stress, or regret.

At AMB, we help colleges align their messaging before the application, not after enrollment. That means:

  • Honest family conversations (in Chinese)

  • Student-facing content that reflects your true culture

  • Pre-arrival info that feels like a welcome, not a warning

If you want to retain international students, start before they even commit.

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What Chinese Parents Ask Before Saying Yes to Your College